Client portal onboarding

graph TD c1(Client) == receives ==> e1( email RAVA request) e1 -. no response after x days .->e1 e1 -- clicks unsubscribe -->error(unsubscribe user, notify staff) e1 == clicks through ==>p1{portal} p1 -- already completed RAVA -->z(notify, show completed form) p1 == has account ==>f1 p1 -- no account -->ac1(prefill email, pwd) ac1 -- changes email -->ac2(email validation request) ac2 --> f1 ac1 -- saves account -->f1(RAVA intro) f1 == clicks ready ==>f2(RAVA form) f2 -- completes sections -->f2 f2 == finishes form ==>f3(client portal home) f2 -. abandons form after x days .->e1 c1 -- receives -->n1(email validation) n1 -. no response after x days .-> n1 n1 -- clicks through -->f3